"Access denied" Refman 12 and office2003SP3 on Citrix XenApp6

We have just upgraded our Citrix farm to XenApp6 - Refrence manager 12.0 network is installed.

The users get “access denied” when they try to click the “RM” button in the Refrence Manager toolbar in Word (2003SP3).

The security rights and shareing rights are the same as in the old version of Citrix.

I’m new to this - anyone who can help me - please? :slight_smile:

Some more info - Citrix XenApp6 is installed on a Windows 2008 r2 server…