Empty fields: title and secondary title

Hello,  am using X3. I am having trouble importing from Scopus and Scholar - Ovid is fine. With Scopus, I am missing title and journal name of anything from an Annual Review (of Chemistry, Sociology, etc) in the journal title, and with Scholar, the article title comes through but not the journal title.  (Importing directly to Excel from Scopus works perfectly.) Advice appreciated.