endnote and microsoft 2016

hello,

please can anyone help please? i have microsoft 2016 and installed endnote on it. I cant seem to open it.

I need to grant access to com. thomson… in my library but i cant find the file!!!

Did you try calling tech support?  www.endnote.com/support  - not sure if this is addressed elsewhere on the forum or the knowledgebase articles.