Endnote crashing when compressing and emailing library


I get a ‘Server Busy’ message when I try to compress and email a library and then it freezes both my Endnote and Outlook.

Have had to shut down and do this all over again only to get another error pop up:

Server Busy

‘This action canot be completed because the other program is busy. Choose ‘Switch To’ to activate the busy program and correct the problem.’

I follow the commands and nothing happens. Having to use task manager to shut down both programs and then this happens again!!

Any help with this would be very much appreciated!!

If I understand, I  have never been able to compress even a part of a large library with PDFs to email.  – it never finishes.  it appears that even if I select a subset of records, it first tries to compress the whole library – which is too big a file to attach to an email, so it crashes. 

At least that is what I found in the early days of X7.  Maybe they have made improvements, as I haven’t tried lately.