Endnote detect any word between parentheses as a cite

Good Morning,

I am trying to use the endnote 20, but when I insert a cite, it automatically detects any word between parenthesis as suggested me a cite. It is really frustrating because take time. Also, when I put ignore all, the cite that I put appears as code.

Can anyone help me to solve it?.

Thanks.

Regards,

Gaston