When I was working I had an online account which I also used at home. I’ve retired now. I was able to continue using the account, but got locked out after forgetting the password. I can’t reset it as the email address was my work email, no longer in existence. So I have set up a new account with my personal email address. I uninstalled the Word plug-in and installed it from scratch. The problem is that when I am in Word and search for a reference to insert it won’t find any references in my new account/library, but will find refs in the old one, even though I am logged in with my new credentials.
How can I get the tools in Word use the new library?