Endnote web plug in doesn't work on word ms 2016

Hi guys,

I installed Office 2016 and tried installing the endnote plug in. It seems ok, all went good but I still don’t have the endnote tabs in the word tool bar. Checking in “options”, “add-ins”, no sign of any of Endnote…Spent more than 3 hours trying to figure that out. Couldn’t find any working solution.

Your kind help is needed…


You will want to try the following steps from online which include a download for EndNote online that you will want to install.

Please use the following URL: http://endnote.com/kb/138936

Let us know if you have any questions or if this does not resolve the issue.

Hi Tony,

Thank you for the reply. Although I’m working on a MAC, I’m using Parallels and working on Word on the windows partition- CWYW for windows.

I have the newest Office 2016 version. The instructions you referred me to are for Office 2016 for a Mac.

Do you have a solution for me as a Windows user?

Thanks again!