Endnote Word - problem


I have a problem, every time I want to change a reference in my word file and i update my reference, I have a pop-up that appears and says:

Can not call method to_literal "on an undefined value at /prod/products/endnote-webapp/ENW-3.14/ro/release/wn/lib/endnoteweb/soapservices/wnserver.pm line 698.

Anyone know a solution?

Based onthis other post, I would suggest calling tech support.  www.endnote.com/support  – other posters are reporting errors such as these.  Post if they provide insight?