# Endnote X2, OSX 10.5.5 and Word 2008 can't insert references!?!?

**URL:** <https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647>\
**Category:** EndNote How To\
**Created:** [September 22, 2008, 3:41pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647 "2008-09-22T15:41:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ennisdb](https://avatars.discourse-cdn.com/v4/letter/e/e480ec/32.png) [@ennisdb](https://community.endnote.com/u/ennisdb)\
**Post date:** [September 22, 2008, 3:41pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647/1 "2008-09-22T15:41:55Z")

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I’m using Endnote X2, OSX 10.5.5 and Word 2008 and I can’t insert my references into my documents.&nbsp; I get the error, “There are no references selected in the frontmost Endnote library,” which is not the case!&nbsp; I have tried re-installing, moving the \*.dot CWYW files by hand, and tested it all using Word 2004 (also doesn’t work!).&nbsp; I saw this post:

[http://lists.adeptscience.co.uk/endnote/endnote\_May\_2008/thid\_7038c42636274b8b78630203b46b052b.html](http://lists.adeptscience.co.uk/endnote/endnote_May_2008/thid_7038c42636274b8b78630203b46b052b.html)

Which contains the following, but there was no improvement. Any thoughts?

> Subject: Re: X1 Mac: where is the update for Word 2008?  
> Author: PTravis (Moderator)  
> Date: 06-26-2008 08:15 PM

> This should contain all of the steps from the various messages: &nbsp; If after installing the Word 2008 SP1 update and the EndNote X1 2008 update the tools still do not appear: 1) Close Word and EndNote &nbsp; 2) Open your hard drive and go to Applications:EndNote X1:Cite While You Write &nbsp; 3) Copy the files "EndNote CWYW Command.dot" and "EndNote Web CWYW Command.dot" by highlighting them and going to "Edit \> Copy" &nbsp; 4) Go to the folder Users:[your login name with the house icon]:Library:Application Support:EndNote and paste the two files, "Edit \> Paste" &nbsp; 5) Go back to the folder Applications:EndNote X1:Cite While You Write &nbsp; 6) Copy the file "EndNote CWYW Word 2008.bundle" by highlighting the file and going to "Edit \> Copy" &nbsp; 7) Go to the folder Applications:Microsoft Office 2008:Office:Startup and paste the file, "Edit Paste" &nbsp; 8) Start Word, go to "Word \> Preferences" and click on "File Locations" &nbsp; 9) If the Startup folder is not set, highlight "Startup" and click on "Modify".&nbsp; Select the folder Applications:Microsoft Office 2008:Office:Startup and click "Choose" &nbsp; 10) Click "OK" and close Word &nbsp; 11) Start EndNote and then start Word&nbsp; &nbsp;

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**Author:** ![ennisdb](https://avatars.discourse-cdn.com/v4/letter/e/e480ec/32.png) [@ennisdb](https://community.endnote.com/u/ennisdb)\
**Post date:** [September 22, 2008, 4:43pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647/2 "2008-09-22T16:43:03Z")

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FYI everything works fine if I don’t use the “Save As Package” option when starting a new library.

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**Author:** ![ajcowell](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@ajcowell](https://community.endnote.com/u/ajcowell)\
**Post date:** [December 11, 2008, 6:45pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647/3 "2008-12-11T18:45:32Z")

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Same problem here - is there a solution?

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**Author:** ![jasonr](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@jasonr](https://community.endnote.com/u/jasonr)\
**Post date:** [December 11, 2008, 6:53pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647/4 "2008-12-11T18:53:09Z")

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There was a known issue with Package files on the Macintosh with EndNote X2. This is fixed in the X2.01 upgrade patch. The patch is available here:

[http://www.endnote.com/support/ENX201\_WinMac\_updater.asp](http://www.endnote.com/support/ENX201_WinMac_updater.asp)

Jason Rollins, the EndNote team

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**Author:** ![ajcowell](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@ajcowell](https://community.endnote.com/u/ajcowell)\
**Post date:** [December 11, 2008, 6:54pm UTC](https://community.endnote.com/t/endnote-x2-osx-10-5-5-and-word-2008-cant-insert-references/288647/5 "2008-12-11T18:54:12Z")

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Thanks for the ultra quick reply!