EndNote X9 Not Formatting References Properly in APA

EndNote is providing the proper format for any citations. This is what EndNote is providing as the reference: 

Kurpjuweit, S., et al. (2018). “Supplier Innovation Push: Timing Strategies and Best Practices A number of motivating and moderating factors influence suppliers’ decisions to involve customers in the innovation process.” Research-Technology Management 61 (2): 47-55.

This is what it should be: 

Kurpjuweit, S., Reinerth, D., & Wagner, S. M. (2018). Supplier Innovation Push: Timing Strategies and Best Practices A number of motivating and moderating factors influence suppliers’ decisions to involve customers in the innovation process. Research-Technology Management61(2), 47-55.

Additionally, EndNote is not entering the page numbers when I try to quote. This is causing a lot of wasted time with both of these issues as I can’t use the cite while writing option. 

Any suggestions?