Error code = -10827 on MAC OSX


I have a MacBook Pro running OS X 10.7.5 (Lion)

When I open Microsoft Office 2011 and try to open the endnote toolbar (from Endnote X7) I get the following error message:

"Could not launch /Applications/Endnote X7/Endnote

Error code = -10827"

Endnote X7 itself works fine - but not when it has to work in Microsoft Office 2011

Any ideas of what to do? :slight_smile:

Hello, Aabroe:

Does that issue happen after restarting your Mac? If so, as a troubleshooting step, does the issue occur if you open only a new, blank Word document?

Hi Gillian

Sorry for the wait.

The problem has now been fixed by simply reinstalling the program. It seems like that that the problem started due to a former reinstalling which was done in the following way:

Installing the dmg from USB.

Before endnote was opened the USB was removed, which seemed to have coursed some problems.

Apparently the error code I posted was not the only error the user had with Endnote X7.