Error while Importing into EndNote

With Web of Science [or Current Contents Connect] one can select to save the records accumulated during a search into a file downloaded to one’s computer’s desktop, to be imported into say EndNote.  This time I encountered the problem that the ‘savedrecs’ file could not be formed, according to the message I copied and which appears below.  I might mention that there is always a risk in continuing one’s search for very long, because of errors such as forced logout - but this problem is different.

The error messages are :

Product: Current Contents Connect
Selected action: Save to File
Processing 16 records:
Software error:

325: parser error : expected ‘>’</bothauthornames>
:384: parser error : Opening and ending tag mismatch: bothauthornames
line 323 and REC
:619: parser error : Opening and ending tag mismatch: REC line 311
and gb_results
:620: parser error : Premature end of data in tag gb_results line 1

line 154

Any Suggestions/Advice?

Thank You,