We have a user who has trouble searching full-text articles. He has made all settings under Edit → Preferences → Find Full Text
It is in the next step when he is going to search all references that have Full Text, as it does not work. He has done the following
1.Click on References
2.Select Find Full Text, so far it works
3. When he selects Find Full Text … in this mode, it does’t work, the function is inactive (light gray)
Who can we solve the problem?