HELP - cite putting first name in CWYW

I am finalizing my dissertaition and have two issues I need help with Ladson-Billings, Gloria is being cited as Gloria Ladson-Billings when she is only CWYW. HELP! Also, Am unable to capitalize a name in the reference. Paulo Freire’s will only capitlize Paulo when I add the name to the don’t change case list. Can anyone help me please? Due tomorrow!!