Importing citations

I used to have no problem importing references directly from, for instance, COPAC, directly into Endnote. Now, however, when I try to Export from Copac, instead of giving me a dialog box with the option to ‘Open’, which allows me to select the relevant endnote library, the dialog only offers me ‘Find’ or ‘Save’ . I have the Copac connection file in the right place. Any other ideas for fixing this? Thanks.

Advice from the Technical Support Team solved this:

"The first thing to do is to repair EndNote to make certain that all the registry entries are properly set.

To do a repair, exit EndNote and then click on Start > Control Panel > Add or Remove Programs. When the list of programs comes up, click on EndNote 9 and then click on the Change button.

When the Application Maintenance window comes up click on Repair.

When the repair process is finished you can open the Internet Explorer and try the direct export."