Importing direct from Web of Knowledge problems


When I try to export refs from WOK I keep getting an error message stating “Error applying transforms. Verify that the specified transform paths are valid.” Googling this showed that it might have something to do with an installer program. I have tried to uninstall and reinstall RM11, with no success. Even using the Windows Installer removal program didn’t work. I’m using the latest IE version.

Thanks for any advice on this.