Office 2011 Mac Service Pack breaks EndNote 4.0.2 support

I’ve just installed the Office 2011 Mac Service Pack and now Endnote is unavailable (again). I’m using Endnote version 4.0.2 and would be glad for a fix or for suggestions what to do.

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Same problem here. Even if I manage to load the toolbar or menu entry, they do not respond.

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Same problem here. After updating Office 2011 with the SP1 the menu entries in Word disappeared… Could anyone give us a hint to solve this?

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Same problem here. I have several important papers to finish by the next week, so it would be great if someone could fix this asap!

Same problem here…

For those posting about this issue, can you confirm your OS information? Thanks.

 - Mathilda, the EndNote team

FYI, the installation of service pack 1 seems to remove the EndNote CWYW Word 2011.bundle file from the Word startup folder. Replacing this file seems to work.

Hi Mathilda,

Is this want you want to know?

OSX 10.6.7

Word 14.1

Endnote 4.0.2

Works, Thanks!


I have the same problem (cite while you write is not working with the updated version of Word 2011 for Mac), but the fix provided at that link has not corrected the problem. I followed the instructions to the letter, and restarting my computer has had no effect either. The CWYW Word 2011 bundle is in the Word startup folder, and Word is set to look to that startup folder under “File Locations,” but the problem persists.

I am using Mac OS X 10.6.7, Word 14.1.0, and EndNote X4.0.2. Any assistance you can offer would be appreciated. 



I recommend callingTechnical Support

 - Mathilda, the EndNote team

I’ve got the same problem, after installing the SP1 for office 2011, the CWYR-function is not working any longer - is there any solution/update?


same problem here. I did everything, but i do not see the EndNote Plugin in Word. Maybe i am to stupid… is there any option in Word i need to activate? I clicked every menu, but never something like EndNote appears… very frustrating :( 

The .bundle file is in the folder “Start” and i choose the right folder in Word, but i dont see anything of “EndNote”