PowerPoint (ppt) from Office 2016 and Endnote X9 is not working together


the C-W-Y-W Tab is showing in powerpoint.  When i introduce a selected reference it propbts within the Endnote Programm:  EndNote error!  Also the other way round it wont work.

Endnote x9 was released in August 2018, thus 2 years after Office 2016 but the Help file Text it says “This feature is compatible with Microsoft PowerPoint versions 2007, 2010, and 2013.” IS this tru that it will not work or is my installation corrupted?

Thank you very much for your kind answer and possibly help.


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