# Problem with endnote toolbar **URL:** \ **Category:** EndNote General\ **Created:** [March 9, 2011, 5:27am UTC](https://community.endnote.com/t/problem-with-endnote-toolbar/259123 "2011-03-09T05:27:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![shaunk](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@shaunk](https://community.endnote.com/u/shaunk)\ **Post date:** [March 9, 2011, 5:27am UTC](https://community.endnote.com/t/problem-with-endnote-toolbar/259123/1 "2011-03-09T05:27:44Z")
hi I just deployed EndNote X4.0.2 into our PCs and having 2 problems with the toolbar. 1. We have lost the CWYW toolbar in Word. and i am re registering the "_“EndNote Cwyw.dll” to make it work._ 1. In some PCs when user goes to insert referance from the endnote toolbar it comes up as file not found. If you do the link from the word document it works fine just not from the toolbar. thanks you for your help in advance. Shaun ---
**Author:** ![shaunk](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@shaunk](https://community.endnote.com/u/shaunk)\ **Post date:** [March 9, 2011, 5:29am UTC](https://community.endnote.com/t/problem-with-endnote-toolbar/259123/2 "2011-03-09T05:29:50Z")
I forgot to add that we are using Office 2003. ---
**Author:** ![crazygecko](https://avatars.discourse-cdn.com/v4/letter/c/8c91f0/32.png) [@crazygecko](https://community.endnote.com/u/crazygecko)\ **Post date:** [March 9, 2011, 7:03am UTC](https://community.endnote.com/t/problem-with-endnote-toolbar/259123/3 "2011-03-09T07:03:26Z")
There’s an FAQ concerning X4 and Word 2003 - and the likelihood of having to manually install the CWYW toolbar in Word.  For the FAQ and instructions on installing the toolbar go to: [http://www.endnote.com/support/en\_wpchart\_win.asp](http://www.endnote.com/support/en_wpchart_win.asp) If you continue to have problems, suggest you contact tech support (by phone or email): [http://www.endnote.com/support/entechform.asp](http://www.endnote.com/support/entechform.asp)