Problems inserting citations in WORD

Hello All, I am trying to generate a bibliography but I have the following message when i ty to do it: Previous studies have shown that {Myburgh 2006 #1660}sÿ\11\05‘\19\02\00\00\00\14{Myburgh 2006 #1660}\01\03\00\01\00\00\00\00\00\00t\1D\00ü“\17\00\03”\17\00\00\00\00\00Ìt\1D\00\00\00\00\00t¡€|\07\00\00\00\07\00àà\00\00\00¿H\00 ;\14\00\14\00\00\00\01\00\00\00\00\00\00\00\00\00\00\00\10\00\00\00\00\00\00\00\0C\00\00\00\00\00\00ºI_ø\0EÇ\00\01\00\00\00\01\00\00\00\00\00\00\00tò\12\000¬W\00ÿÿÿÿn\06\00\00&C:\5CPATA\5CDiscD\5CPATA\5CBASES\5Cpataporsi.pdt\12Myburgh 2006 #1660\01\02\00\07\00àà\00\00\00¿H\00 ;\14\00\14\00\00\00\01\00\00\00\00\00\00\00\00\00\00\00\10\00\00\00\00\00\00\00\0B\00\00\00\00\00\00ºI_ø\0EÇ\00\01\00\00\00\01\00\00\00\00\00\00\00tò\12\000¬W\00ÿÿÿÿ d¡Error! Marcador no definido. ¡Error! Marcador no definido.

Last message is in Spanih but it means that a marker has not been defined. I have the Procite Menu in my word but it seems it does not work properly. Any help? Thank you very much.

Hello,

It’s possible this could be caused by several things.

Are you using a PC, or a Macintosh? 

What version of the Opertating system are you using?

Also, what version of Microsoft Word do you have?

If this is Word 2007 (Windows), the tools are currently not compatible.

Please let us know.

Thanks!

Steve