problems with converting MS word citations to endnote


I recently purchased EndNote X9 and am looking to convert the citations and reference I have in my existing papers (which have been inserted via MS word).

I’ve tried changing the style to APA, and then using the ‘Convert Word Citations to Endnote’ function but all the cites end up losing a space.

For example, while the cite might have been:

‘relating to that of an existing parent firm (Feldman, 2016).’

It will become:

‘relating to that of an existing parent firm(Feldman, 2016).’

Is there something I am missing here or is this a bug?

Please report this issue to our Technical Support team so they can assist with restoring the space and look into this behavior further.

1-800-336-4474 option 4 then 1


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