refman crashes xp sp2 system

One of our computers has an ongoing problem with refman crashing the system, it is necssary to reboot several times a day and refman has been uninstalled & reinstalled, no joy.  Anybody out there have an idea ???

Event Log Messages:

Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: 26/08/2009

Time: 10:52:24 AM

User: N/A

Computer: BMC20060701

Description:

Faulting application winrm10n.exe, version 10.0.1.1, faulting module winrm10n.exe, version 10.0.1.1, fault address 0x0008e133.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 46 61 69 6c   ion Fail

0010: 75 72 65 20 20 77 69 6e   ure  win

0018: 72 6d 31 30 6e 2e 65 78   rm10n.ex

0020: 65 20 31 30 2e 30 2e 31   e 10.0.1

0028: 2e 31 20 69 6e 20 77 69   .1 in wi

0030: 6e 72 6d 31 30 6e 2e 65   nrm10n.e

0038: 78 65 20 31 30 2e 30 2e   xe 10.0.

0040: 31 2e 31 20 61 74 20 6f   1.1 at o

0048: 66 66 73 65 74 20 30 30   ffset 00

0050: 30 38 65 31 33 33 0d 0a   08e133…

Event Type: Error

Event Source: Application Hang

Event Category: (101)

Event ID: 1002

Date: 27/08/2009

Time: 10:51:06 AM

User: N/A

Computer: BMC20060701

Description:

Hanging application WinRM10N.exe, version 10.0.1.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 48 61 6e 67   ion Hang

0010: 20 20 57 69 6e 52 4d 31     WinRM1

0018: 30 4e 2e 65 78 65 20 31   0N.exe 1

0020: 30 2e 30 2e 31 2e 31 20   0.0.1.1 

0028: 69 6e 20 68 75 6e 67 61   in hunga

0030: 70 70 20 30 2e 30 2e 30   pp 0.0.0

0038: 2e 30 20 61 74 20 6f 66   .0 at of

0040: 66 73 65 74 20 30 30 30   fset 000

0048: 30 30 30 30 30            00000