Silent MSI install

Hi

I am trying to do a silent install with Reference Manager 12 Professional Edition, with the MSI package.

What I want is to be able to apply the MSI package to Active directory so that users can go to the control panel (add/remove programs) and chose the installations them selves.

Also I want to be able to run the command msiexe.exe /i RefManager.msi /passive /norestart

 

I have added 3 property’s to the MSI file:

SERIAL

COMPANYNAME

USERNAME

 

I keep getting errors in the event viewer saying that another version of the program is already installed, and therefore the installations stops.

I tried to follow this advice:

http://community.thomsonreuters.com/ts/board/message?board.id=rm-howto&thread.id=51

But then a get an error saying that the installation can’t connect to server?

 

I use Admin Studio version 8.5 to modify the MSI package. How do I solve the problem?

 

Regards Brian