Hi
I have done a forum search and have not been able to find any explination.
I am trying to Sync my endnote library on on-line and on 2 deveces but am recieving the following error message.
Sync Details
Sync was last run: Wednesday, June 07, 2017 at 10:44:46 AM +1000
Sync Status: There are changes that need to be sent and received.
Error Code: Server.invalidRequest
Error Message: Could not parse request: Failed to parse request XML: An invalid XML character (Unicode: 0x3) was found in the element content of the document.
I am running Endnote X7.7.1 on OS 10.12.5 on both devices.
I seems that I am able to upload to my on-line endnote library (though there are none of the attached PDFs…) but nothing is coming back down to either of the computers.
Any advice would be welcome
AB