Updating bibliographies automatically— not working with sync

I’ve noticed that updating bibliographies/citations when working on 2 machines synced to EndNote’s cloud creates a situation where the bib items’ numbers are not automatically recognized, and I have to manually select the correct reference from the choices given. Is this common? I would have thought that auto-recognition was a key part of the program. Thanks.


Are you converting to unformatted citations prior to taking the Word document to your other workstation?  As long as your document remains formatted, you should not have to deal with the Select Matching Reference window when switching between two different computers.

Best Regards,
Jimmy M.
Customer Technical Support Representative Scientific
Thomson Reuters
Phone: +1 800 336 4474
ResearchSoft Product Support