Upgrade instead of Update

Why does Thomson Reuters insist on charging for every simple bug fix by not improving functionality or fixing errors?

In order to fix the bug we are forced into buying the next release. This is so wrong. They put out a new version so often it is getting impossible to keep up.

Couple that with their disastrous implementation of online/library vs. online AND their hideous and confusing icons in X6 and you can understand why I am upset.

I wrote the original styles for my journal and gave them to Niles in 1993 so I am a long time user. Sadly this app maybe pervasive and a nesessary evil, but it is a pain to use.