Using Endnote web with new Mac with M1 chip (non-Intel)

Hi all, I’ve just bought a new Macbook Pro and I thought I could use it with Endnote web. I migrated everything over from my old computer but my citations and when I clicked on ‘Endnote’ at the topp of my Word doc, all the Endnote options are grey, showing they aren’t able to be clicked. Also, my citations aren’t there. Can anyone help please?