Attention Microsoft Word 2016 Mac version 16.xx Users!

The link does not work, it opens a saleforce page. Please post a new link

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Please try the link again. It was just updated. I apologize for the inconvenience:

https://support.clarivate.com/Endnote/s/article/EndNote-Word-2016-Mac-version-16-Compatibility

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Dear Jason,

It’s rude of you as an administrator and representative of EndNote to completely ignore my question like that!

WILL X7 GET UPDATED TO BE COMPATIBLE WITH THE LATEST VERSION OF WORD?

I bet there are thousands of people would also like an answer to this question.

Hello Abdulrahman,

My apologies for not having an answer to your question about EndNote X7. I am a technical support representative. In Technical Support, we have not been provided with any information regarding an update for EndNote X7 for Word 2016 version 16 compatibility. I would suggest contacting our Sales and Marketing Team for a more official response:

1-800-722-1227

endnote.sales@clarivate.com

Hello

I also have Endnote 7 and am in the middle of my dissertation. Can you please provide me with an email contact to ask this question - the telphone number makes no sense to me because I am in the UK?

Thank you 

Riva

ya this new link working. Thank you:wink:

I use myendnoteweb, the free tool of the EndoNote, and since the last update of MS Word (16.9) I lost the plugin. Can you help me, please? Thanks.

Yeah, what a waste of time. Spent a while installing Word only to realize my EndNote 7 isn’t even compatable. Now having to revert to the older version of Word (and spending more time installing) so I can finish an article properly. I don’t understand how you guys can be working with them on the development and then have them launch and be incompatable. 

Hi, 

my name is Thorn and I am also writing my PhD-thesis with EN X7 & Word 2016 (mac).

I want to echo what others have already highlighted:

It is important that there will also be a patch for the tens od thousands of people, who still use EndnoteX7 with Word2016 (mac) 16.xx.

Please make this happen asap!

All the best, 

Thorn

I agree with wirebound.

Waste of time and a significant cost every year just because of the word/EndNote couple.

I am tired of it. I am not buying X8 upgrade. I am switching to competitor…

I have now installed 8.2 and when I used CWYW in Word 16.9 on Mac I get the error message shown in attached file.

Please tell me how to fix this

Thanks

Simon

Just installed the latest X8.2 upgrade (Build 13302) which should fix the CWYW problem with Word 16.10, and the OSX High Sierra poroblem

But I still don’t get a Endnote/X8.2 tab in my Word :frowning:

I’m running

(Danish versions)

Mac Osx High Sierra 10.13.2

Word 16.10 (build 180120)

EndNote X8.2 (build 13302) - english verson

When I upgraded from X7.7 to X8.1, I did it as new installation

X7.7 english version worked well with Word 16.9 danish version, before I upgraded to Word 16.10, so likely not a language problem

What to do?

Bw

Olav

Update Endnote 8.2 and the output styles that I customized disappeared - MACBOOK

I updated word to version 16.9 and endnote crashed.

I updated endnote to version 8.2. When I opened word, there was an error saying that the outuput style that I was using was no longer available. And completely disappeared. It was an edition from other output style. Can I still restore it from my mac? Endnote is fully working, just not with my output style.

Thanks in advance.

I have recevied the same message for CWYW, I have shutdown and rebooted the computer, I have uninstalled word and reinstalled it and still recevie the same error . 

Would appreciate technical assistance to advise how to correct this I am using macOS High Serria 10.13.2 Word for Mac 16.9

Go into Endnote, click on the endnote X8 and then click on customizer and follow the instructions, you should get the tab in word then. 

I have just upgraded to 8.2 and word crashes everytime I try to add a reference in the text.

Just did it. No success… It ran something but my output styles are still missing.

After the update to Endnote X 8, 18.2.0.13302 The Endnote Tab doesn´t show up in Word 16.9. So your “Update” did´nt actually fix anything, it just got rid of the error message…

U. Gaden.

I followed advice from another thread to delete mendley plugin for word and the system is working for me now with a problem

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What a pain!

I’ve isolated a few things:

  • If you update to the latest version of endnote on Word 15.41, everything works

  • If you then update to 16.9, it will stop working. The reason for this is that on 15.41, the bundle used was called  “EndNote CWYW Word 2016.bundle” (even with the latest Endnote update). However, if you install after you already have 16.9, the plugin is called "EndNote CWYW Word 16.bundle”.

  • Solution in a non-managed environment: reinstall the addins from the latest endnote (or copy EndNote CWYW Word 16.bundle from /Applications/EndNote X8/Cite While You Write/ and drop it in /Library/Application Support/Microsoft/Office365/User Content.localized/Startup.localized/Word/)

HOWEVER! this only works with English Office (afaik). IT DOES NOT WORK with for example Swedish system language set.

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