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New User
Posts: 1
Registered: ‎02-05-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Same problem here. Just updated to Word 16.10 (180204) whereafter the Endnote 8.2 (13302) CWYW dissapeared from Word. Tried reinstalling Endnote but it didn't help. Hope Clarviate fixes this problem very soon as it has been a nightmare since the release of Word 16.9.

 

Hans

User
Posts: 6
Registered: ‎02-03-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

I like many others have a problem with Word 16.9.1 and the latest Endnote 8.2 - very frustrating this still does not work

 

The Endnote tab has dissapeared from Word and nothing seems to fix this. This is expensive software that is not working and the lack of a working solution is simply not acceptable. This product is simply no longer compatable with word 

Visitor
Posts: 2
Registered: ‎02-07-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Thanks Krampuss


This solution worked for me, although still only with language set in English. @Jason: Look forward to be able to use Danish language settings in the near future again.

 

Actually I had already a version of EndNote CWYW Word 16.bundle placed in /Library/Application Support/Microsoft/Office365/User Content.localized/Startup.localized/Word/ 

Nevertheless I replaced it with the a new copy of EndNote CWYW Word 16.bundle copied from /Applications/EndNote X8/Cite While You Write/ which now seems to work.

New User
Posts: 1
Registered: ‎02-12-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Hi,  I upgraded to Mac Endnote 8.2 before doing the Office upgrade and have subsequently lost the endnote plugin after word updated.  Could you please advise on how to re-install the plugin.  I have tried to add it back to the Word Global Templates and Addins but this does not seem to make any difference.  Thank-you.

New User
Posts: 6
Registered: ‎01-29-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

I had problems with the cwyw tab not appearing after updating (Swedish computer). I managed to solve it by upgrading word to the 16.10 beta version. It's a little glitchy and slow to manage references, but it works. 

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Word 2016 version 16.10 was also released to the production track yesterday (13 February):

 

https://support.office.com/en-us/article/release-notes-for-office-2016-for-mac-ed2da564-6d53-4542-99...

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 3
Registered: ‎02-15-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Hi all, word mac 16.10 updated yesterday crashes when using EndNote X8.2 Bld 13302 when trying to insert a citation from the EndNote window; OR reports a COM exception error when trying to insert a citation from the EndNote X8 tab in word. Tried to get rid of plist entries and normal.dot - didnt work

reinstalled word incl. all updates and EndNote incl. all updates - same problem.

Both Word and EndNote  look good at start but seem to crash due to a CWYW issue.

Please help, need it urgently!

Thanks,

Markus

New User
Posts: 3
Registered: ‎02-15-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

PS: mac word 16.9 + EndNote X.2 used to work for about 2-3 weeks until yesterday!

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

Hello Markus,

 

Your issue may be due to a third party add-in. Please have a look at this article:

 

https://support.clarivate.com/Endnote/s/article/EndNote-Cannot-edit-Range

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
clarivate.com
New User
Posts: 1
Registered: ‎02-15-2018
0

Re: Attention Microsoft Word 2016 Mac version 16.xx Users!

I got the same problem with EndNote x8.2as Markus after upgrading Word for Mac 16.10 yesterday: Word keeps crashing constantly when updating bibliography in Word documents with EndNote citations. This problem appeared immediately after the Word update. I checked and this is not because of a third-party add-in. Please check and fix EndNote x8.2 compatibility with Word for Mac 16.10.