07-10-2019 01:50 AM
I have updated both my word and endnote, but i am still struggling to add references to my document. As soon as I try to add any reference, my word crashes. It is with all the word files and I have tried everything that has been suggested by Clarivate team previously. Please resolve this issue immediately.
06-23-2020 06:01 PM
EndNote X7 is not compatible with this new Word 2016 version 16.X release If you have EndNote X7, you can select to downgrade your version of Word/Office to the production release of version 15.xx. Make sure the option Automatically Download and Update is not enabled. In Word 2016/365, click the "Help" menu and select "Check for Updates." Here, make sure this is set to either "Manually Check" or "Automatically Check."
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