02-21-2018 01:34 PM
I'm having problems to open my Endnote Library, whenever I click on my Library to be opened, it appears a message saying my library is currently being used by some else and that I should try and open it later. Haven't been able to open it for 3 days. Last day I was woriking on it, while updating some data for a reference, a message appeared saying "An error occured" and I couldn't do anything until I force quit the software and then all the issue I described previously is been happening. Please I would really appreciate urgent help.
02-21-2018 02:30 PM
Can you find an intact .DATA folder? -- If so, copy it to a new place, create an empty (text only) file with the "same library name".enl and put that in the same folder as the .DATA folder is located, and try to open that new .enl file. If it works and you sync - you will need to move (I would still save somewhere) the other .DATA folder and .enl file to a backup location and copy both the woirking .DATA folder and newly created .enl folder back to its original location.