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New User
Posts: 1
Registered: ‎10-09-2020
0 Kudos

Re: Capture Reference login issue

I am having the same problem.  I get referred back to the Login Page when I enter a corrent eMail and Passowrd.  I can only get this to work when I am in MyEndNote Web.  That means I can reimport references which is pretty pointless but I can't Import new references.  Very disspointing.  

New User
Posts: 1
Registered: ‎10-17-2020
0 Kudos

Re: Capture Reference login issue

 I am having the same problem. The same log-in pop-up window shows up when I try to capture a new reference. I know I am using the correct ID and PW since I keep the logged-in Endnote Online page in a different tab of the same browser. I tried both Chrome and Edge on Windows 10 but neither worked. 

New User
Posts: 3
Registered: ‎12-17-2020
0 Kudos

Re: Capture Reference login issue

Not working at all:

 

- the capture reference button on any brower - just does nothing

- the chrome extension - just does nothing

 

So annoying.

New User
Posts: 3
Registered: ‎12-17-2020
0 Kudos

Re: Capture Reference login issue

Neither the capture button (on any brower) or chrome extension are working at all. So annoying.