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Capture Reference login issue
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02-08-2020 06:55 AM
Hi,
When I try to login to Endnote Online in the capture reference plugin for chrome, it keeps returning me to the empty login page as if I had entered the wrong password. I have changed the password multiple times to try and correct this, and I can login to Endnote online in a browser tab with the same password, but still cannot access the capture reference tool. Any help would be appreciated.
Re: Capture Reference login issue
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02-10-2020 01:20 PM
Have you done this? https://support.clarivate.com/Endnote/s/article/EndNote-Capture-Reference-Tool?language=en_US
I haven't - but it came up in the knowledgebase so thought it might help.
