10-09-2020 11:28 PM
I am having the same problem. I get referred back to the Login Page when I enter a corrent eMail and Passowrd. I can only get this to work when I am in MyEndNote Web. That means I can reimport references which is pretty pointless but I can't Import new references. Very disspointing.
10-17-2020 10:11 PM
I am having the same problem. The same log-in pop-up window shows up when I try to capture a new reference. I know I am using the correct ID and PW since I keep the logged-in Endnote Online page in a different tab of the same browser. I tried both Chrome and Edge on Windows 10 but neither worked.