I am facing the problem that I have entered references in my endnote online, but when I try to insert them in Microsoft Word by using the CiteWhileYouWrite-PlugIn I cannot find any references when I choose "Insert citation" (see screenshot - 0 items found)
Can anyone help me?
Many thanks in advance.
The screen shot shows an empty window which is normal the first time you use Find Citation.
You will see results of a search after you type in a search term and press enter.
If you have not done so I would do a search for an author or a year and see if then you see results.
If a test search does not display results then please contact Technical Support.
1-800-336-4474 option 4 then 1