Sitemap | EndNote
Showing results for 
Search instead for 
Do you mean 
New User
Posts: 1
Registered: ‎03-14-2019
0 Kudos

CiteWhileYouWrite-PlugIn does not find any citations

Hello together, 


I am facing the problem that I have entered references in my endnote online, but when I try to insert them in Microsoft Word by using the CiteWhileYouWrite-PlugIn I cannot find any references when I choose "Insert citation" (see screenshot - 0 items found)

Can anyone help me? 


Many thanks in advance. 


Best regards 

Max Zoll 

Posts: 821
Registered: ‎06-04-2008
0 Kudos

Re: CiteWhileYouWrite-PlugIn does not find any citations

Hell Max,


The screen shot shows an empty window which is normal the first time you use Find Citation.


You will see results of a search after you type in a search term and press enter.


If you have not done so I would do a search for an author or a year and see if then you see results.


If a test search does not display results then please contact Technical Support.

1-800-336-4474 option 4 then 1





Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.