Complaint: directory-names for attachments created by Endnote generates paths that are too long

This is really a forum for users to help users and not a correspondence medium for conversations with the developers.  I agree (and I am just another user!) in your diagnosis and that  they should be looking at the issue but doubt they will engage in a public conversation about an issue such as this.  I suggest that if you want to influence developers handling of these kind of things, use the suggestions, and.or  volunteer as a beta tester?  or ask that if other users agree in a thread in the suggestions forum where users can “kudo” the suggestion? 

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