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New User
Posts: 3
Registered: ‎03-23-2016
0

Deleting endnote from microsoft word 2016 on a mac

Hi, 

Have found a new program that I prefer to endnote, and have thus deleted endnote from my computer, but it is still in my microsoft word. It has the annoying line format and I want to go back to the regular word format. I have reinstalled office and tried various other format settings but nothing has worked. Any suggestions? 

Moderator
Posts: 312
Registered: ‎03-27-2008
0

Re: Deleting endnote from microsoft word 2016 on a mac

Greetings glynarcher,

 

Try the following:

 

1.   Quit all applications.

 

2.   Open a Finder window.

 

3.   With the Finder window showing, click the "Go" menu and choose "Computer".

 

4.   Double-click "Macintosh HD".

 

5.   Open the "Library" folder.

 

6.   Go into the "Application Support" folder.

 

7.   Open the "Microsoft" folder.

 

8.   Go into the "Office365" folder.

 

9.   Navigate into the "User Content" folder.

 

10. Open the "Startup" folder.

 

11. Finally, open the "Word" folder here.

 

12. If you see an "EndNote CWYW Word 2016.bundle" file inside of the Word folder, drag this file to the Trash.

 

13. Launch Word 2016 and open any document to confirm the EndNote X7 tab is no longer appearing.

 

 

Please let me know if this helps.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 3
Registered: ‎03-23-2016
0

Re: Deleting endnote from microsoft word 2016 on a mac

Hi JimmyM,

There is no Microsoft folder appearing in my Application support folder. I have Office 365 which was a free download + install through university if this makes any difference.

Thanks, Glyn. 

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Moderator
Posts: 312
Registered: ‎03-27-2008
0

Re: Deleting endnote from microsoft word 2016 on a mac

Greetings Glyn,

 

Very strange!  Next, within any Word 2016 document, click "Tools>Templates and Add-ins...".  Highlight one of the EndNote add-ins listed here and take note of the "Full path:" information shown toward the bottom of this window.

 

 

Please let me know what you find.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 3
Registered: ‎03-23-2016
0

Re: Deleting endnote from microsoft word 2016 on a mac

The full path involves application support again, and there is still no microsoft office folder appearing in here. 

Administrator
Posts: 688
Registered: ‎06-26-2008
0

Re: Deleting endnote from microsoft word 2016 on a mac

To make sure EndNote is cleanly removed from your comptuer, you can also reset any residual preferences files. Please Quit Word entirely and follow the steps found here: http://endnote.com/kb/82201

Jason Berman
Technical Sup Rep RS

Clarivate Analytics

Phone: +1 800-336-4474
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New User
Posts: 1
Registered: ‎09-17-2016
0

Re: Deleting endnote from microsoft word 2016 on a mac

Thanks JimmyM,

 

That solved the problem for me after a couple months of having to close a pop-up window telling me that Endnotecwyw.bundle wasn't compatible with my version of Word 365 every time I launched Word! Was driving me nuts and couldn't figure out how to get rid of it!

New User
Posts: 1
Registered: ‎04-16-2017
0

Re: Deleting endnote from microsoft word 2016 on a mac

Greetings Jimmy

I'm having the same issue too.

My full path is /Library/Application Support/Microsoft/Office 365/User Content.localized/Startup.localized/Word/Endnote CWYW Word 2016.bundle/Contents/Resources/EndNote CWYW Word 2016.dotm

 

Can help?

Thanks

Moderator
Posts: 312
Registered: ‎03-27-2008
0

Re: Deleting endnote from microsoft word 2016 on a mac

Greetings kwaisiong,

 

Just to confirm, you're looking to stop EndNote from loading when launching Word 2016 on your Mac?  Please reply to this thread to let me know, as this information will help ensure that I'm offering the appropriate advice for your situation.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 2
Registered: ‎06-19-2017
0

Re: Deleting endnote from microsoft word 2016 on a mac

Hi,

 

I am experiencing what I believe is a similar problem to kwaisiong's. I use Word 2016 on Mac (Sierra). I only used EndNotes as an add-in in Word. Now I would like to remove EndNotes completely, which I would assume includes stopping EndNotes from loading when launching Word. I have followed all the instructions in this and several other topics. However, EndNote is still shown in my Word Add-Ins (.dotm and .bundle files), despite the fact that the shown path to these files results in empty folders.

 

I would be very happy if you could suggest a solution to this issue.

 

Best regards,

 

Tina