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Moderator
Posts: 312
Registered: ‎03-27-2008
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Re: Deleting endnote from microsoft word 2016 on a mac

Greetings Tina,

 

With a Word document open, please click "Tools>Templates and Add-ins..." - are the EndNote add-ins checked by default on this window?  Or do you find the add-ins shown here are already unchecked when the Templates and Add-ins window appears?  If you single-click one of the EndNote add-ins listed on Templates and Add-ins, can you reply with its "Full path:" information found lower down on the same window?

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 2
Registered: ‎06-19-2017
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Re: Deleting endnote from microsoft word 2016 on a mac

Hi,

 

thank you for the fast reply. 

 

The EndNote add-in (there is only one: EndNote CWYW Word 2016) is unchecked by default in the Templates and Add-ins window. The full path to the add-in is Library/Application Support/Microsoft Office 365/User content.localized/Startup.localized/Word/EndNote CWYW Word 2016.bundle/Contents/Resources/EndNote CWYW Word 2016.dotm.

 

Best regards,

 

Tina

Moderator
Posts: 312
Registered: ‎03-27-2008
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Re: Deleting endnote from microsoft word 2016 on a mac

Greetings Tina,

 

If you navigate back to Word's Templates and Add-ins window, are you able to highlight the unchecked "EndNote CWYW Word 2016" add-in listed here and remove it by pressing the minus symbol button found on the same window?  If you're unable to remove this entry by pressing the minus button, or if the add-in re-appears on this window after removing it and restarting Word, I'd suggest resetting preference files associated with your Word installation.  To do so, please visit the following knowledgebase article:

 

http://endnote.com/kb/138936

 

The last section in this article is entitled "Tools are Missing, but everything appears correctly configured:", and outlines the steps associated within resetting Word's preferences.

 

 

Please let me know if this helps.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com
New User
Posts: 1
Registered: ‎01-30-2018
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Re: Deleting endnote from microsoft word 2016 on a mac

I have the same problem. Nothing I do can remve the 2016 bundle file. It is nowhere to be found on my mac, nor is the file path suggested below. It's absurd that this is so hard to remove from a major software package. 

Moderator
Posts: 312
Registered: ‎03-27-2008
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Re: Deleting endnote from microsoft word 2016 on a mac

Greetings tangofox,

 

To confirm, are you having trouble removing EndNote's Cite While You Write addin from your Microsoft Word 2016 for Mac installation?  If so, the add-in file should be found in the following location:

 

Macintosh HD > Library > Application Support > Microsoft > Office365 > User Content > Startup > Word

 

 

If you're unable to find an EndNote CWYW Word 2016.bundle file within the Word folder mentioned above:

 

1.  Launch Word.

 

2.  Open any Word document.

 

3.  In Word, click Tools>Templates and Add-ins.

 

4.  If EndNote CWYW Word 2016.bundle shows up on Word's Templates and Add-ins window, click the name of this particular add-in.

 

5.  With EndNote CWYW Word 2016.bundle highlighted, take note of the "Full path:" information listed toward the bottom of the Templates and Add-ins window.

 

 

Please let me know what you find.

Best Regards,
Jimmy M.
Customer Care - Technical Support Representative
Clarivate Analytics
Phone: +1 800 336 4474
clarivate.com