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New User
Posts: 2
Registered: ‎12-16-2020
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EndNote 20 glitches

I keep having the bar with the column headers disappear on me. I have to restart EN to get them to come back.

 

Another issue I've seen is that occasionally the search results don't show up. It says 2 records for found, for example, but doesn't show them. I haven't had this happen enough to see if it coincidences with anything else.

Administrator
Posts: 824
Registered: ‎06-04-2008
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Re: EndNote 20 glitches

Please contact Technical Support directly for help with these issues.


1-800-336-4474 option 4 then 1

or
https://endnote.com/contact/

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.