10-05-2017 03:53 PM
I am not sure what is going on, but EndNote 8.1 is basically unusable with MacOS 10.13. I see the spinning color wheel which is associated with freezes on the Mac every few seconds as I try to select, sort, and remove references in different groups. It is just maddeningly slow. I tried creating a fresh library and turning off syncing. It didn't help. I ended up shutting down and booting into Windows to use EndNote that way. It was much more responsive. Please fix EndNote for Mac!!! It is not in good shape.
Solved! Go to Solution.
11-27-2017 04:22 PM
Dang, I just posted about this problem in another thread. Running OS X 10.11.6 and getting the beachball every time I try to modify an entry, when I didn't have the problem with x6.
I would go back to using x6, but I have to collaborate with a new user who's running x8 and the libraries are not compatible. If I can find an x6 license I'll have to have him install the old version.
11-28-2017 04:53 PM
Upgraded to 10.13.1 this morning and ran some tests with a stopwatch. Still getting the same problem with build 12930 of EndNote x8.
Once I change the case of a title to sentence case, hit save, and try to click on another citation, it's 10-12 seconds of inactivity and beachball before the selection field changes.
In EndNote x6 build 8318 the process is almost instantaneous on the same machine.
12-06-2017 02:22 PM
I've found that occasionally closing EndNote and restarting brings back the responsiveness. Not a true fix but it is a workaround.
Running macOS 10.13.1 / Word 2016 15.4 / EndNote 8.1
12-13-2017 04:52 PM
Thanks for the heads up! I can also confirm that updating to 10.13.2 solved my problems. Thank goodness! I assume it was something on Apple's end causing the problem.
12-15-2017 07:27 PM
10.13.2 seems to have solved the problem for me, but unfortunately not for the person I've shared the library with, despite upgrading his laptop from Sierra to High Sierra.
01-23-2018 12:23 PM
EndNote X8 is brutally slow on my 2017 MacBook Pro running 10.13.2. The spinning beachball is a constant presence. This bug has been in place since I upgraded to EndNote X8, and occured with OS 10.12 as well. I've switched my default PDF handler from Acrobat to Preview, to no avail. EndNote X8 is nearly unusable in its current incarnation. I am testing Zotero and Mendeley, and plan to switch if either suits my needs.