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New User
Posts: 2
Registered: Sunday
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EndNote 9 MAC not syncing with myendnoteweb.com (Help)

I am running the latest EndNote 9 MAC, updated today, and my subscription is active.  My online account has many more resources listed, and as I add more today I realized that none of the additions are visible on my desktop version where I am writing my dissertation.  I have tried to manually sync, and have deleted my email and password--both without any change in outcome.  

 

Can anyone help?

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Administrator
Posts: 672
Registered: ‎06-04-2008
0

Re: EndNote 9 MAC not syncing with myendnoteweb.com (Help)

Please contact Technical Support directly


1-800-336-4474 option 4 then 1

 

or


https://endnote.com/contact/

Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
clarivate.com
Visit Customer Service – Get Help Now at https://support.clarivate.com for all your support needs.