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Posts: 2
Registered: ‎12-01-2019
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EndNote 9 MAC not syncing with (Help)

I am running the latest EndNote 9 MAC, updated today, and my subscription is active.  My online account has many more resources listed, and as I add more today I realized that none of the additions are visible on my desktop version where I am writing my dissertation.  I have tried to manually sync, and have deleted my email and password--both without any change in outcome.  


Can anyone help?

Posts: 849
Registered: ‎06-04-2008
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Re: EndNote 9 MAC not syncing with (Help)

Please contact Technical Support directly

1-800-336-4474 option 4 then 1



Best Regards,
Tony M.
Clarivate Analytics

Product Specialist
Phone: +1 800 336 4474
Visit Customer Service – Get Help Now at for all your support needs.