12-01-2019 06:27 PM
I am running the latest EndNote 9 MAC, updated today, and my subscription is active. My online account has many more resources listed, and as I add more today I realized that none of the additions are visible on my desktop version where I am writing my dissertation. I have tried to manually sync, and have deleted my email and password--both without any change in outcome.
Can anyone help?
12-02-2019 03:28 PM
Please contact Technical Support directly
1-800-336-4474 option 4 then 1