02-06-2018 10:59 AM
It is outrageous. I spoke with a customer service agent and was told that an update for X7 will NOT be available ever. However, current X7 users can upgrade for $50. You might have to call the customer service to get the discount. Another workaround is to downgrade your word to 15.xx (i.e. 15.4); the 16.xx will not work with endnote x7.
02-17-2018 11:03 AM
I totally agree. I am at the thesis stage of my Ph.D. Even word 16.10.0 is not compatible with Endnote X7.7.1. For now, I am not updating word 2016 beyond version 15.4 but word keeps bugging me to update whenever I open it. Please release an update of Endnote X7.7.1.