If you haven’t done so already, please try these steps:
https://support.clarivate.com/Endnote/s/article/EndNote-X72-and-Later-Mac-Online-Search-Fails
If you haven’t done so already, please try these steps:
https://support.clarivate.com/Endnote/s/article/EndNote-X72-and-Later-Mac-Online-Search-Fails