EndNote X8.2 build 13302 fails to import references

Sorry

but I keep having either one of two problems with X8.2, either a nice failure to retrieve sequences after a Pubmed search or an even nicer silence (not even a message). I have put settings to default or changed them as suggested below but nothing really works. After twenty unfruitful searches, I may be able to get one time in which the search works…

If endnote were free, this would be acceptable.