Same problem as everyone else on two mac’s Endnote 8.01 and OS 10.12.6
Rebuild, reinstalled no effect … frequent forced quits my DB has 21,000 refs and about 10,000 PDFs
Based on ahbell’s suggestion, i made a new directory outside of DOCUMENTS … HD/USER/TCOATES/ENDNOTE_DB
Put the database there and things seemed to be fine … for a few hours … then, my computer asked me to update my ONEDRIVE softwre and i did this … and immediatley, EN became unstable and produced the beachball.
So, i stopped ONEDRIVE completely… and blocked it from loading on login. figured i could turn it back on when i want to use or sync it.
I have been running on two different machines with no difficulty for 48 hours now . I will post another update in a few days one way or the other.
I do not use ONEDRIVE (prefer DROPBOX) … so i realize this is not a great solution. However, it probably localizes the problem to an interaction between ONEDRIVE and EN. and may help get some thesis writers on track.
As an aside. I see tremendous frustration on the posts here. I understand. I am totally dependant on EN and have been using it for at least 10 to 15 years … switched from refmanager in the 90’s i think. (same company, switched becasue everuyone else was using EN) I have been struck by the excellence of the support by EN. They have helped me quickly and effectivley every time i have called them over the years. I could not do my DB rebuild a couple of weeks ago and they offerend to do it for me , for example. and kept following up til the rebuild problme was resolved… I am sure they are not perfect, butl, in my opinion, they have the best support of any software company i know. I am guessing they are very upset and frustrated by this as well.