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New User
Posts: 1
Registered: ‎10-14-2019
1

EndNote X9.3.1 running very slow on macOS Catalina

I've seen similar posts related to this problem with older versions of macOS but not regarding Catalina 10.15...

 

There are fewer than 500 references in my library and EndNote hangs from several seconds to full moinutes on every click. For the price of this software, this is a serious problem.

New User
Posts: 1
Registered: 2 weeks ago
1

Re: EndNote X9.3.1 running very slow on macOS Catalina

I have the same problem. EndNote X9.3.1 is running very slow on MacOS Catalina 10.15. It takes up to 20 seconds to save a new reference (created manually with an attached PDF file). I have moved my EndNote library, and corresponding PDF files and styles inside the Application folder to prevent these files from synch process to iCloud (backup), but the problem remains. I am in touch with Clarivate support expecting to solve this issue. 

New User
Posts: 3
Registered: 2 weeks ago
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

[ Edited ]

I would like to confirm that updating Java fixed the spinning wheel for me. Before I had a spinning wheel whenenver I was dragging a reference to another group, now I can drag multiple references and it's as quick as I expect it to be.

 

Java 8 Update 231

Endnote X9.3.1 with about 1500 references

Mac OS 10.12.6

Macbook Air End 2010

 

Credit goes to ScrippsOcean

 

And a note to Clarivate support: the fix was published by the above mentioned user back in May, yet no official update or even a note to update Java? Please improve support!

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Contributor
Posts: 47
Registered: ‎06-22-2008
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

[ Edited ]

I have found EndNote X9.3.1 to be astonishingly faster: my library has 54K entries, almost all with PDF attachments and is decades old (started with EndNote 2). I previously switched to Windows because of poor performance on macOS, but now, the macOS version runs circles around the Windows (X9.2) version and is appreciably faster than Bookends on macOS.

 

Could this be a local issue? One thing I do is to keep my (larger) EndNote library(-ies) out of the iCloud-backup folder that can slow things on macOS. EndNoteSync can effectively back up your database. As a precaution, I use rsync (runs in the macOS terminal and there are plenty of YouTube tutorials) to back up my EndNote libraries with ease. You can even create cron (another handy Unix utility) tasks to do this periodically.

 

I could not be happier with the newest macos update.

Visitor
Posts: 4
Registered: ‎10-08-2019
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

I am having the same problem. And updating Java did not solve it.