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Visitor
Posts: 4
Registered: ‎12-01-2019
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

Well, it appears to run very smoothly for a few minutes, but then I begin to get the spinning beach ball.  Only shutting down and reopening EndNote appears to fix this, but I have to do it every 10 minutes or so.

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User
Posts: 5
Registered: ‎10-08-2019
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

Yes, this is exactly the problem that I have.

Come on Clarivate. Time to fix this thing.

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Helper
Posts: 136
Registered: ‎04-12-2009
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

My experience too. I haven't found a solution that holds up longer than a short session, then quitting Endnote, and restarting it: repeat. I wondered if it was my machine, but it is fully loaded (MacBook Pro 2016, 16 GB RAM, 1TB storage). 

 

The problem is with EndNote, as others are attesting.

 

PS: Don't follow the advice of their help staff, who will make you run through endless hoops that do not avail, like relocating your library, rebuilding it, etc.

 

 

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Enthusiast
Posts: 17
Registered: ‎08-02-2009
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

Ok...I'm at my whits end.  Been workign on my dissertation again for the past week after taking a medical break.  I don't know what happened to Endnote in the time I was gone, but I'm about ready to throw my computer out the window.  Literally every 5 minutes while I'm typing in Word I get the beachball.  Anything I do in Endnote itself is beachball beach ball beachball.  Add a reference beachball.  Open the reference, beachball.  Add the PDF, beachball.  I swear I've lost at least an hour if not more of work this past week just staring at a beachball because of Endnote.  I know it's not my machine.  What can I do to get this working or is it really time to invest in changing away?  

 

I'm on

macOS 10.15.2  

MacBook Pro 2017; 2.8 GHz Core i7; 16 GB Ram  

Endnote X9.3.2

Word 16.32

 

 

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Enthusiast
Posts: 17
Registered: ‎08-02-2009
0

Re: EndNote X9.3.1 running very slow on macOS Catalina

I'm guessing no one else is having that many issues on catalina?