10-29-2018 01:07 AM
Recently purchased X9 for MacOs 10.14
Problem: Error Reading Record: PubMed Online Search
Is there any solution for this yet?
Does this problem exists in Window 10 as well?
10-29-2018 06:44 PM
I'm using the demo of X9 on a Mac. 10.13.6
I get the same, IF I start by double clicking on the EndNote library. Starting the EndNote program from your applications folder, then use File > Open Library to open the library should fix the issue.
11-05-2018 08:02 AM
I got the same problems receiving blocks of 20, 40 or 60 records ending with the message "Error Reading Records". This is annoying as I get only the recent 20 or 40 records which is not helpful when evaluating an oncology topic. I was unable to fix the problem; starting from the application and not from the file did not help. Any suggestions from the community?
11-24-2018 04:54 PM
Have a look here, particularly the comment about changing the folder locations:
For me, this helped a bit. Once I edited the PubMed connection file (unticked the batch download option under "connection settings) it almost appeared normal. The error still appears, but nowhere near as much. e.g. a search on Pubmed would show the error after about 40 records - after the two items above I was able to retrieve more than 500.
The folder locations can always be changed back by clicking on the "endNote defaults" button.
4 weeks ago
Hi, I'm having the same problem. Tried the same fixes (relocating folders, unticking batch download), still no luck. Using x9 on mac. Seems very variable, sometimes doesn't work at all, sometimes can get 10 or 20 records. Not more than that though.