10-29-2018 01:07 AM
Recently purchased X9 for MacOs 10.14
Problem: Error Reading Record: PubMed Online Search
Is there any solution for this yet?
Does this problem exists in Window 10 as well?
10-29-2018 06:44 PM
I'm using the demo of X9 on a Mac. 10.13.6
I get the same, IF I start by double clicking on the EndNote library. Starting the EndNote program from your applications folder, then use File > Open Library to open the library should fix the issue.
11-05-2018 08:02 AM
I got the same problems receiving blocks of 20, 40 or 60 records ending with the message "Error Reading Records". This is annoying as I get only the recent 20 or 40 records which is not helpful when evaluating an oncology topic. I was unable to fix the problem; starting from the application and not from the file did not help. Any suggestions from the community?
2 weeks ago
Have a look here, particularly the comment about changing the folder locations:
For me, this helped a bit. Once I edited the PubMed connection file (unticked the batch download option under "connection settings) it almost appeared normal. The error still appears, but nowhere near as much. e.g. a search on Pubmed would show the error after about 40 records - after the two items above I was able to retrieve more than 500.
The folder locations can always be changed back by clicking on the "endNote defaults" button.